All features in detail
From the booking wizard to the remote session — every feature your workflow needs.
01 / SERVICE BOOKING
Service booking
- →Online booking in minutes — no phone call needed
- →Guided 6-step wizard: Device → Service → Vehicle → Description → Appointment → Confirmation
- →Services: Chiptuning Stage 1 & 2, Diagnosis, Coding, Xentry, ODIS, OEM Tools, Remote Support 30/60 min
- →Real-time credit price preview before booking
- →Vehicle-specific filtering — only compatible services shown
- →Multiple appointment preferences with alternatives
- →Urgency levels: Normal / Urgent / Emergency
- →Cancellation with automatic credit refund
- →File attachments up to 25 MB
- →Service-specific diagnostic questionnaire
02 / CREDIT SYSTEM
Credit system
- →Transparent balance — visible at any time
- →Buy, reserve, use and refund — complete history
- →Four package sizes: Starter, Pro, Business, Dealer
- →Stripe payments (credit card, SEPA, …)
- →Auto top-up when balance drops below a threshold
- →Bonus credit campaigns, voucher codes, referral credits
- →Monthly plans: Basic, Pro, Dealer
- →Customer levels with discounts: Standard → Silver → Gold → Platinum → Dealer
- →Detailed transaction list with reason and reference
03 / DEVICES
Device management
- →Overview of all your Air OBD Slaves
- →Online/offline status and last contact timestamp
- →Self-activation via activation code
- →Device linked to every service request — always traceable
04 / ONBOARDING
Guided onboarding
- →5 steps after registration
- →Profile → Billing → Activate device → Buy credits → Submit first request
- →Dashboard reminder until onboarding is complete
- →No prior knowledge needed
05 / REMOTE SESSIONS
Remote sessions
- →Directly in the portal — no separate tool
- →AnyDesk, TeamViewer, RustDesk, Chrome Remote Desktop
- →Secure access code: encrypted, deleted after completion
- →"I'm ready" button for live status
- →Session status: Planned / Waiting / Connected / In progress / Completed
- →Technician time tracking for transparent billing
06 / CALENDAR
Appointments & calendar
- →Overview of all confirmed appointments
- →ICS download for Google Calendar, Outlook, Apple Calendar
- →Alternative appointment preferences during booking
- →Confirmation including meeting link for remote sessions
07 / BILLING
Invoices & subscriptions
- →All invoices as PDF in the portal
- →Auto-generated after purchase or service completion
- →Monthly plans: pause, cancel, upgrade
- →Dealer invoicing: optional monthly collective bill
08 / SUPPORT
Support
- →Ticket system independent of service requests
- →Categories: account, payment, credits, device, technical, general
- →Full message history per ticket
- →Communication directly in the portal
09 / REFERRAL
Referral program
- →Share your personal referral link
- →New customer buys credits → both earn bonus credits
- →Statistics on referrals, payouts and status
10 / SECURITY
Transparency & security
- →Complete activity log
- →Credit reservation prevents surprises
- →Messages and internal notes per request
- →Pre-service checklists
- →Cancellation anytime with instant refund
- →Additional billing only with explicit approval
Ready for your first session?
Create your account, activate your slave, buy credits — in under five minutes.